The Paradox of Choice
One of the most successful copywriters in history, Joe Sugarman, is guided by the tenet that the number of options offered to consumers is inversely proportionate to how often they choose any of those options. It’s not enough to merely reduce the clickable buttons offered by your new site--the correct buttons need to be selected. Google Analytics lets users test 10 variations of landing pages to ascertain which conversion options pack the most punch. Testing before going live produces more reliable effects than guesswork ever will.
Design Elements
The human eye settles on a single focal point and then moves across the page in a predictable way, a tendency that artists have been exploiting ever since the first brush was set to canvas. Tim Ferriss put this to the test in a 2009 case study. By reducing design clutter by 22.7%, the site showed a 19.8% improvement. Similarly, 20% of your website ideas will be responsible for 80% of your traffic, and they're easily identifiable with simple analytics.
Begin by creating a Pareto chart to ascertain which pages to prioritize. Blogs, payments, newsletters, and the like can create clutter if every single potential page is included in a website. Marketing analytics should be used to determine which of these will produce the most vital results.
Limitations
The solution to the 80/20 rule is not always omission. If, for example, you cut 80% of your registration countries from your drop-down list, the result would be inefficiency. Creative solutions like offering limited default selections or keeping the page’s “vital” 20% inside the primary focal point are more effective. Eye-tracking studies show that users view these areas first:
Given the sheer number of variables that affect reading gravity, these results should not simply be applied as a rule of thumb. They're guidelines for website ideas that require testing.
Pareto Principle theorist, Perry Marshall, said, “The number one skill you need as an entrepreneur is ‘opportunity discernment.’” Identifying the “vital few” in the 80/20 rule requires wisdom and business savvy. However, with a large enough test audience, figuring out where that 20% lies on your site is frequently as simple as doing basic addition.